Frequently Asked Questions
Click the categories below to quickly navigate between FAQ sections on this page!
General Information
Our private label skin care and cosmetics clients are vast and varied from spas to online retailers. We cannot reveal any client names, as they are private and confidential.
While we typically try to answer our clients’ questions the same day, please allow 24-48 business hours for our team to respond. If your request is urgent, call our office at (239) 260-9826. Please note that our hours of operation are Monday – Thursday from 9 am to 5 pm EST.
As our clients are private and confidential, we do not allow any tours of our manufacturing facility. However, you may visit our beautiful showroom, but by appointment only.
Choosing the right products depends on your brand's goals, target audience, and market trends. Consider factors such as your customers' needs, product formulations, and packaging preferences. Our project consultants are here to assist you every step of the way, offering personalized recommendations to ensure your product line aligns with your brand vision.
Certainly! Our project consultants are here to assist you by providing insights into current market trends and popular products. We’ll keep you updated on new offerings and help you select products that align with your brand and resonate with your target audience.
Yes, we can help! Contact us for more information and pricing.
Samples
Please visit our online sample page here.
Samples vary from ½ oz, 1 oz, and 2 oz depending on the product chosen.
Please allow 3-4 business days for our sample department to process your order. Upon shipping, you will be emailed a copy of your paid invoice along with your tracking number.
Please call (239) 260-9826 and our project consultants would be happy to process your sample order manually.
Orders
Our facilities can accommodate orders as small as 50 units per product. We do not have any restrictions on maximum order sizes; however, lead times may vary depending on quantity ordered. There is no minimum for bulk purchases on our wholesale site, Pravada Beauty Labs.
There are no preset dollar minimums for Private Label. The total cost will depend on the formulation, packaging, quantity, and size that you choose for your brand. Please contact info@pravada.com or click here to request a pricing guide.
Yes! Please contact one of our project consultants or click here to request our comprehensive pricing guide for private label. Pricing for bulk formulations can be found directly on our wholesale site, Pravada Beauty Labs.
Yes, you will be assigned a dedicated project consultant who will serve as your primary point of contact at Pravada. They will assist you with answering questions, processing orders, and guiding you through the private label process to ensure your brand’s success.
Please contact a project consultant for our most recent packaging and product catalogs; they will be happy to assist you in your decision making. You can also view all packaging here.
Bulk products are purchased in 32oz, 1 gallon, 5 gallon, or 55 gallon generic plastic containers. They are generally used for back bar or filling your own orders. Retail size orders are custom packaged and labeled per your requirements.
As we have over 300 formulations to choose from, this answer will depend on your target market. Our team of project consultants will help identify the best sellers for you.
We accept Visa, MasterCard, and AMEX for payment. ACH and wire transfers are also accepted forms of payment.
Our typical lead times are 6-8 weeks for new orders and 3-6 weeks upon order approval and receipt of deposit. Lead times may vary depending on order size, the time of year, product, and packaging availability. If we can fulfill an order sooner, we will!
Rush orders depend on time, product, and packaging availability. Rush fees will apply. Consult with your Project Consultant for more information.
Orders may not be canceled after order approval.
A complete prototype including your label is available for $60.00 each. Minimum order quantities apply. Consult with your Project Consultant for more information.
If our packaging options do not meet your requirements, you are more than welcome to supply us with the packaging of your choice (minimum order quantity of 250 pieces). Please contact your Pravada Project Consultant for details on this option.
Formulations
Many of our formulations are vegan, but please check our full ingredients list to see if the product you are interested in qualifies. Contact your project consultant for more information.
No, Pravada is proud to be cruelty-free!
While we cannot remove an ingredient from stock products we may, however, be able to add an ingredient post production. Please contact info@pravada.com or a project consultant for more details.
Yes, we do! Our MOQs start at 2,500 pieces for custom formulations. Please contact your Project Consultant for more information.
You more than welcome to supply it to us! Higher MOQs apply. Please contact your Project Consultant for more information.
Please be aware that adding fragrance to a product may change the color of the base product at time of blending or it may change slightly over time as the product ages. The addition of fragrance may also impact the viscosity of the product.
We can provide both COA and SDS sheets for your products. However, this must be requested at the time of order placement. If you wish to have these documents customized with your company name and logo, there will be a service charge for each sheet per product. Custom COAs are free of charge if your order is over 5 gallons per product. Contact your project consultant for more information.
Design & Labels
We certainly can. We have several Graphic Designers on staff. We charge $400.00 for logo design and $450.00 for label design. This is a one-time charge for all of your products for now and in the future – unless you decide to modify your designs. Alternatively you can supply us with your own designs. Label templates will be provided once your order has been approved.
Yes, we do! There is a minimum of 1000 pieces per product per packaging.
We provide vinyl water resistant labels on a 4 color printing process. If you have a specialty label design, such as metallic ink, clear or foil, etc., we can provide you with a quote from an outside printer.
We work with several suppliers and can provide you with a quote.
We offer professional digital rendering services that start at $150 per image.
Logistics & Shipping
Yes, we have many international customers and are very experienced in shipping worldwide. We work with trusted carriers to ensure your products arrive safely and efficiently, but it’s important to note that customs duties and regulations vary by country.
No, we do not offer dropshipping services; however, we can ship your products to a fulfillment center such as Amazon or another distribution hub. From there, you can coordinate direct shipments to your customers.
Shipping costs and timelines depend on several factors, including the destination country, shipping method chosen, order size, and weight. We provide detailed shipping quotes during the ordering process, and typical timelines range from a few days for domestic shipments to several weeks for international orders, depending on the carrier and customs clearance. Consult with your project consultant for more information.
Please contact our sales representatives at (239) 260-9826 for more information. They’re available between 8am – 5pm ET, Monday through Thursday and are pleased to assist you!